Privacy policy

1. Controller

The controller for the purposes of the General Data Protection Regulation (GDPR) is:

Grupo Fixsystem Mallorca SL
Managing Director: Werner Paul
Carrer Gremi de Cirurgians i Barbers, 37, Nord
07009 Palma, Illes Balears, Spain
Email: info@grupo-fixsystem.com
Telephone: +34 674 24 84 43 · +49 152 07567682

2. General information about data processing

We process personal data only where this is necessary to provide a functional website, our content and our services. Processing is based on the GDPR, in particular Article 6(1)(a) (consent), Article 6(1)(b) (steps prior to entering into a contract) and Article 6(1)(f) (legitimate interests).

3. Website provision and server log files

Whenever you access this website, our hosting provider automatically records information transmitted by your browser, such as IP address, date and time of access, browser type and operating system. This data is used to ensure reliable operation and improve our offering. It is not combined with other data sources. The legal basis is Article 6(1)(f) GDPR.

4. Enquiry form (express quotation)

When you contact us through the enquiry form, we process the data you provide – such as property name, contact person, email address, telephone number and project details concerning design, scope and location – solely to process your enquiry and prepare a non-binding quotation. The legal basis is Article 6(1)(b) GDPR. Data is deleted when it is no longer required for that purpose and no statutory retention duties apply.

5. Contact by email, telephone or WhatsApp

When you contact us by email, telephone or WhatsApp, we store your details to process the enquiry and handle follow-up questions. We do not share this data without your consent unless this is necessary to process a contractual relationship or required by law.

6. Web analytics

This website uses privacy-friendly audience measurement to evaluate visitor access anonymously, for example page views. No personal profiles are created. The legal basis is Article 6(1)(f) GDPR.

7. Disclosure of data

Personal data is not transferred to third parties unless this is necessary for contractual processing, you have consented, or we are legally required to do so.

8. Your rights

You have the following rights regarding personal data relating to you: access (Article 15 GDPR), rectification (Article 16), erasure (Article 17), restriction of processing (Article 18), data portability (Article 20) and objection to processing (Article 21). You also have the right to lodge a complaint with a data protection supervisory authority. In Spain, this is the Agencia Española de Protección de Datos (AEPD), www.aepd.es.

9. Withdrawal of consent

You may withdraw any consent you have given at any time with effect for the future. Send your withdrawal informally to info@grupo-fixsystem.com.

10. Current version of this privacy policy

This privacy policy is currently valid as of July 2026. It may be updated if this website develops further or legal requirements change.